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Insomnia Coffee Company is an Irish-owned coffee enterprise which is based in the UK, Ireland started from a single coffee shop. In terms of contemporary business, the relationship between leadership and management plays a crucial role in managing organizational success. This essay will highlight the effectiveness of leadership and management in the context of Insomnia Coffee Company. Concepts, models, tools, and practices within the management will also be highlighted within the context to navigate the analysis. In a real-world setting how these theoretical and practical approaches are incorporated with one another will be highlighted. Apart from that in a competitive market arrangement, how the company sustained for so long will also be discussed in this essay. Leadership styles and management strategies based on the company's trajectory will be showcased by the learning outcome. Through a vibrant business landscape, all the organizational excellence can be achieved within a short time. Therefore it is important to evaluate all the actionable insights of the business profile before discussing the management and leadership strategies for the company.

Mckinsey 7s framework1


Based on its strategic goals Insomnia Coffee Company provides commitment towards its consumers through providing diverse options in their product. Based on the demographic they chose diverse coffee options in their menu which aligns with their strategic goals.


The decentralized structure of the company supports a quick decision-making process which improves the organization's agility. Based on this structural parameter each control facility can be incorporated within the system management.


The efficient operating system can control the deliverable product of Insomnia Coffee Company based on the contributional factor.

Shared Values

Quality control and customer satisfaction are the two most fundamental values which are controlled within the organization.


From baristas to marketing professionals every employee and stakeholder of the company contributes to the overall competency of the organization.


Collaboration and innovation are two integral parts of Insomnia Coffee Company which adds extra feasibility within the organization. 


By maintaining strategic goals and controlling the organizational workforce, all the human resources optionality can be controlled internally which maintains stability.

Contingency Theory of Management

Contingency theory framework

In the context of Insomnia Coffee Company's flexible management responses, they have gained through unique characteristics of each situation. Based on the adaptability of any marketing strategies based on the situation is what makes them unique. A one-size-fits-all approach is the main motive of this management theory (Firmansyah, and Mochklas, 2020). All the strategies that are manageable through the opportunities can be controlled in a competitive market environment. Different customizations are also allowed in the company profile which assures quality standards at their maximum potential. Different control source optionality can also be managed within the competitive coffee industry. All the channeling sources in collaborative designs can also be accommodated within the business dynamics of the same market environment. 

Approaches to Leadership

Transformational leadership

The transformational leadership model mainly motivates and inspires employees to manage the vision of the company. Through a shared vision and mission statement, the company works with the stakeholders to gain maximum benefit (Swanson et al . 2020). Based on the product selection process all the management capacities are adjusted within the main model. Different control facilities can also be accommodated within the same strategic element present in the company.

Situational Leadership Model

In terms of Insomnia Coffee Company, since continuous innovation is part of their program, it leads to managemental success in the long run process. Each employee focuses on the creative process through continuous collaboration where directing, supporting, and delegating is the main process (Firmansyah, and Mochklas, 2020) Based on the customer needs, the business capacity is built up through transformational leadership.

Approaches to Management

Contingency Theory of Framework

In each unique situation, the characteristics of business elements may have changed within Insomnia Coffee Company. Based on each unique situation, the most effective management style is decided by the stakeholders of the company. All the uncertainties within the industry parameters are controlled through improving customer loyalty (Asbari, Hidayat, and Purwanto, 2021). By collecting feedback from the customers, continuous improvement can be assessed through this framework.

Total Quality Management

Every employee of Insomnia Coffee Company is part of this involvement where operational efficiency and product quality are prioritized at the top position. Improved customer satisfaction and loyalty are related to product quality where each control facility is prioritized. Different attributes can also be added to manage the quality control units.

Managing people effectively is the top priority task in any company. A proper scrutiny of all the people's issues should be addressed to sustain the business even more. Performance Management System, Training and Development, Effective Communication, Recognition and rewards, Employee Engagement, Flexible Work Arrangements, and Performance Improvement Plan are the most crucial comprehensive plans by which the performance boost can be enabled.

Performance Management System

Through detecting the company objective performance indications are created that control the overall service. Based on the organizational goal, all the coffee products should be outsourced from the recommended area. Ethically approved raw materials are a high priority of Insomnia Coffee Company (Leithwood, Harris, and Hopkins, 2020). A bi-monthly feedback system should be prioritized within the organizational context which ensures continued communication with the company and customers. Formal and online reviews can be effective in this context to give a boost. 

Training and Development

Skills Assessment, training programs, and career development are an integral part of the sustainable practices within the company profile. By evaluating the market trends of UK-specific areas, all the customer service plans are first generated through auditing skills by the manager. Unique coffee preparation skills are also prioritized within the training program to ensure unique quality standards. The availability of a proper mentorship program allows all the career paths for the employees (Paais, and Pattiruhu, 2020). Customer engagement practices can always be addressed through meeting with emerging industry trends.

Effective Communication

Open communication through different forums allows an open channel platform for Insomnia Coffee Company. By managing the organizational expectations business updates should be shared with the employees which makes things easy (Henderikx, and Stoffers, 2022). New coffee blends based on customer preference depending upon demographics are always incorporated with the business modules. Constructive feedback collection makes the company sustainable since continuous improvements are followed. 

Recognition & Rewards

By introducing the 'Barista of the month' recognition program employees are motivated within the company. All the team-building activities are emphasized by collaboration through fostering team spirit (Eliyana, A. and Ma'arif, S., 2019). Through achieving sales targets employees can gain special recognition which motivates them to work better. Apart from the employees, consumers can also get early access to new products that are incorporated into the company. 

Employee Engagement

By organizing team building activities through fostering positive team spirit wellness programs are arranged. Different mindfulness sessions are also allowed within the management control to manage the service arrangements. In this way, with a systematic approach, any conflicts can be addressed in a positive way.

Flexible Work Arrangements

Work-life balance for employees in various roles can be accommodated within various arrangements. All the flexible work environments can be arranged through developing policies for different situations. Family-friendly workspace is also featured within the systematic development. 

Performance Improvement Plan

Through continued collection of reviews and adjustments, different marketing scenarios can be addressed within a systematic approach. All the development plans can be introduced in a new business plan model where the customization of management principles can be managed through various tests (Purwanto et al . 2021). The design arrangements thus ensure a continuous focus on product improvement of Insomnia Coffee Company.

Consequences of Management Decisions And Approaches

Different management and decisions controlled the overall company surface of Insomnia Coffee Company by verifying the operational success. By conceptualizing the consequences and the brand's future essence, different management decisions can be controlled to manage the sustainability factor. In order to capture a bigger market, they are accustomed to traditional approaches in which direct customer connection can be made. All the integrated leadership style approaches are part of the creative process in which change management structures are set up. Through this establishment, each service factor can be part of the established norms that are present in the company structure (Maqbool et al . 2023). Through a streamlined decision-making process, consistency of quality and product can be maintained within the company. Individual contributions of the employees and consumers are equally recognized during this process.

By maintaining key systematic values, all the resistance can be controlled through employee engagement motivation. These motivation factors can be controlled through establishing norms within the company. In order to adapt to market scenarios, different control panels can be established to serve in a better format. By maintaining the quality standard, agility in responses can be acquired through the direct channeling process (Nabella et al . 2022). Consequences are controlled through performance management where each feedback from the consumer is prioritized. By acknowledging individual achievements, all the team-based metrics can be controlled through various enhancements. Different change management strategies can also be controlled through the same patterns where the recognition factors are the same. 

Change Management and Well-being

All the aspects of change management allow the work environment to work in a smoother transition. The rapid shifts in consumer preferences are also checked during the selection process. Service implementations are always marketed in a broader way to make the consumers adapt to the change that has been made. All the control strategies are therefore equally preferred in the product selection process where the company stakeholders play a pivotal role. Flexibility and collaboration are two integral processes of this development design where participation is needed from both departments (HARYONO, and Sulistyo, 2020). There are different navigating profiles that can be accessed through workforce culture where it is needed. Long-term aspirations can also be accommodated within the same feature by distributing the design element. Management forums should always address the key potential market scenarios to its consumers. Before selecting a service feature all the feedback is gathered and individual values are preferred.

Different consequences along with control strategies play a crucial role in shaping organizational value. In terms of designing the workforce, all the blending arrangements can be analyzed by involving significant flexible collaborations. Wellness programs that resonate with the workforce can be controlled through various features that are manageable in every scenario (Cortellazzo, Bruni, and Zampieri, 2019). Different design elements within the change management can be valued through different strategies which are part of the competitive coffee industry. Complexities of broader business landscapes can be portrayed by management decisions that are part of the natural sources (Islam, Furuoka, and Idris, 2021). In terms of making any adjustments, different aspirations can be formatted through the features that are part of the consideration format. The wellness program can be designed in the same fashion to manage the leadership styles. Not every sustainable factor can be accommodated in the same fashion as others. Therefore each service opportunity is well managed within the design development. Employee well-being initiatives can be perfectly blended through navigating the business complexities. Performance management systems can play a crucial role in this case which indicates the authenticity of the mainframe system components (Manangan, 2022). All the anticipation within the company guidance can be achieved through multiple verifications. Through flexible business services, any leadership style can be chosen that fits the most.

All the essence of the business landscape can be maintained by the change management system which is the right blend of controlling the system paradigms. By maintaining a sequence format each business attribute can be valued by multiple opportunities. In this case, the leadership style decides the customer expectations which are sustained in a competitive market scenario (Decuypere, and Schaufeli, 2020). All the accessibility factors that are managed by the broader business landscape can be distributed through the resonating factors. Thus, the real management factors can be controlled through customer expectation which maintains the flexible work arrangements.

Personal Leadership Development Plan

My personal development plan revolves around motivation and continuous improvement through collaboration. All the diverse management aspects can be controlled through collaborating with team dynamics which is important to maintain the feasibility. Every team member should be valued and encouraged seamlessly to manage a collaborative workforce. Through innovation and adaptability, the creative thinking process is accommodated within the problem statement. Through regulating self-assessment feedback mechanisms can be added within the main management mode (HARYONO, and Sulistyo, 2020). All the service arrangements in this context can be controlled through specific conditional elements which can improve the outcome. Customer preferences evolved during the time when the success ratio played an important role (Manangan, 2022). By managing the team dynamics each service arrangement can be equally distributed within the innovation strategy. Many development programs can be adapted through this change management which I have acquired while developing self-regulation plans.

The overall success can be controlled by a continuous workforce environment where each arrangement can be maintained in a service panel. A positive collaborative workforce environment can be maintained through valuing diversity in each section. All the promoting materials should be discussed with all the team members where adapting to change can be harsh sometimes. Not every success factor can be achieved through a collaborative workforce. As a result, in different scenarios, the demographic should always be checked by maintaining the learning format. These formats cannot be specific every time since it is not developed within the current arrangement (Decuypere, and Schaufeli, 2020). Other than the workplace culture I have also learned how to adapt to any changing business environment even after the market crash. A new establishment design can always be incorporated with offerings that are linked with customer preference. By maintaining all the customer preferences, the change design can be controlled through various factors.

All the problem statements should be reviewed again to control the learning format. There are other commitment factors within the coffee industry which are linked with customer value propositions. All the significant details of the commitment factors should be incorporated with the team members to get more accurate results (Singh et al . 2020). Other than supporting behavior, innovative solutions in an agile environment can always be introduced. Through fostering the continued customer engagement factors, all the management patterns can be controlled through meeting these mainframe systems. All the variables in this problem factor can be distributed to each service member who is part of the system (Budur, 2022). All the differentiating arrangements cannot be regulated through organizational elements. Customer preferences cannot be developed in regulations cannot be allowed. Ethical validation should always be checked before applying it to the main event. Feedback mechanisms in each service factor should always be present to control the service opportunities.

Personal Management Strategy And Rationale

Through seeking mentorship and learning opportunities all the leadership workforce strategies can be controlled in a unique fashion. By understanding the uncertainties, all the cultural elements are managed through inclusive leadership culture. Calculated risks might be taken in the service arrangement phase which embraces challenges. In order to tackle it, all the personal management behavior should be present within the creative process. All the service establishment factors are related to the coffee industry which is manageable in different scenarios (Daniëls, Hondeghem, and Dochy, 2019). Different inclusive properties within the blend of coffee can be innovated through proper research. In order to capture the UK market, it is crucial to understand where the key dynamic service options are available in that demographic. All the innovation management strategies can be distributed which may value the growth and several establishment factors. The importance of seeking guidance from each team member should always be present in personal development plans (Cortellazzo, Bruni, and Zampieri, 2019). Other than the program arrangement, each maintenance frame can be controlled through a collaborative workforce which can be regenerated in each frame. All the leadership culture materials are part of the significant understanding process where diversity is the only option to go for.

The rationale behind this management strategy is related to a positive work environment and collaborative workforce where the overall success depends upon it. Management strategies that are not present in the company culture, should be granted for making the workplace better. A commitment towards quality and standard maintenance is important which controls the overall sustainability factor (Contreras, Baykal, and Abid, 2020). By making each innovation, all the opportunities within the success factor should be adapted to the main event management. A perfect blend with proper marketing strategies can accommodate any success factor within the company.


In planning an individual administration procedure motivated by the powerful culture of a Espresso Organization, the singular imagines a working environment that reflects the flexibility, versatility, and development inborn in the Insomnia Coffee Company. Focusing on coordinated effort, development, and ceaseless improvement, the methodology means to establish a climate where variety is praised, imagination prospers, and each colleague is engaged to contribute their best.

The individual's approach to leadership entails recognizing and embracing the individual strengths of each team member, similar to the intricate process of blending coffee beans to perfection. The obligation to versatility mirrors the always changing nature of the business scene, while the attention on ceaseless improvement repeats the ethos of effective associations that reliably refine their practices. By cultivating a culture of aggregate development and strengthening, the methodology lines up with the achievement standards exemplified by industry pioneers. It tries to make a work environment that addresses current difficulties as well as expects and flourishes even with future vulnerabilities. As the individual leaves on this initiative excursion, the overall objective is to make a hierarchical culture similar to a finely prepared espresso - an amicable mix of different components bringing about a working environment that isn't just useful yet in addition energetic, imaginative, and ready for supported achievement.


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