Simply Home Fix Assessment Answer

Introduction

Automation systems for homes [2] are often used as a synonym for "smart home technologies [1], which are defined as devices that provide at least some degree of digital connectivity or enhanced amenities for occupants. Recently, smart homes have become a focal point of technological and policy debates surrounding issues such as energy conservation, climate change, and innovation.

The importance of smart home technology in achieving "net energy buildings," "zero energy buildings," and "life cycle zero energy buildings" has been emphasised by a number of studies [2, 3, 4]. Some have argued that in order to cut back on resources, the housing stock must be shifted towards "home automation" and "intelligent systems" [5]. The European Union has identified "smart homes" as one of its ten action areas over strategic investments in the energy sector [6]. To further decarbonize electricity and integrate more substantial demand response programmes, the United Kingdom's Office of Gas as well as Electricity Markets highlights "smart homes and businesses" as a critical component of their strategy [7]. Predictions indicate a rapid expansion of the market for smart home technology, with the potential to become an important component in coming energy transitions [[8, 9], 10].

Indeed, Jungwoo et al. estimate that by 2018, smart home technologies would have spread to 7.5% of households worldwide, generating $44.2 billion in expected revenues [11]. According to market researchers Berg Insight, by the end of 2017, 9.9% of European households, or 22.5 million smart homes, existed [12]. The European market is expected to grow at a rate of 30% annually, reaching 84 million intelligent homes through 2022 [13]. Similarly, David et al. [14] forecast that by the year 2020, 35% of the total North American households and 20% of European households will qualify as smart homes. Specifically, the Industrial Strategy of the United Kingdom includes a plan to improve the country's digital infrastructure "with over £1 billion about public investment [15]" and includes language about "smart systems." Government investments in environmentally friendly RD&D include £265 million to feed smart systems as well as £184 million within homes (including energy and heating efficiency) [16], and the Clean Growth plan cites smart systems as an essential component of low-carbon growth. It's not surprising that smart homes are central to discussions about advancing smart grids as well as smart cities [17]. Finally, they are influencing how we discuss houses and the future, resulting in fresh linguistic terms appearing to categorise different degrees of intelligence. A new word, "pleasance," was coined by the industry to describe the ways in which smart homes combine utility and enjoyment to increase domestic bliss, tranquilly, and occasionally romance [1]. Schill et al. [18] note that the adoption of smart home technologies is often motivated by factors other than their practicality or usefulness, such as a desire to project an image of wealth, philanthropy, or a dedication to sustainability.

Our research takes a more nuanced look at sustainability beyond just energy and climate attributes, highlighting concerns over privacy, demographics, trust politics, as well as socio-technical systems as well as the promise of smart home technologies. To evaluate the advantages, disadvantages, and complexities of smart home technology adoption, we conducted an in-depth study using a rigorous mixed-methods research design to investigate the varieties of smart home technology currently on the marketplace in the United Kingdom, a country which has a relationship with European suppliers. 31 formal partially structured research interviews alongside experts from six types of organisations and 37 organised site visits to retail home automation providers in Bristol, Brighton, the wider London area, as well as Manchester in the UK provided us with the primary data we needed to draw conclusions. In addition, we surveyed related research from a variety of fields to better understand the smart home industry.

Our primary contribution goes beyond merely classifying the rapid evolution of smart home technology in Europe; rather, we highlight not only the technical and economic but also the social, cultural, behavioural, as well as political aspects associated with smart homes. Marikyan et al., who recently conducted a systematic review of the academic literature on smart homes, warn that "the literature predominantly emphasises the technical features of smart homes, that means that there is an opportunity for an incorporation of the user perspective when conducting studies on the growth of technologies [19]." A better understanding of how adopters could possibly use or interact with smart homes is called for in reviews of the intelligent homes literature [20,21] and the intelligent transportation literature [22,23]. These reviews find that the majority of the literature consists of technical research focused on control as well as security. We found this to be an important gap and set out to fill it with our research. Our research concludes with actionable recommendations for smart home policy in Europe and beyond, as well as suggestions for future research gaps as well as agendas.

Expert research interviews as well as site visits to retailers, supplemented by a review of the research literature, were the primary means by which we gathered information for the study.

The interviews with the experts were semi-structured. We used a methodical sampling strategy to include representatives from six distinct types of organisations:

1. The government, on both the federal and state levels (e.g., BEIS and Ofgem) and at the local level (e.g., Bristol City Council);
2. Universities and colleges such as East Anglia, Oxford, Loughborough, and Nottingham;
3. Companies in the private sector, such as energy providers Engie and NPower and technology giants Amazon and Microsoft;
4. Citizens Advice, the Environmental Defence Alliance, the Energy Systems Catapult, as well as Price Waterhouse Coopers are all examples of NGOs and non-profit research organisations;
5. Smart Energy GB, as well as the Alliance for Decentralised Energy, are just two examples of industry and trade groups;
6. International organisations like the International Energies Agency and the European Commission.

Aim

Creating "Simply Home Fix", an app offering accessible and fast property management services, using a low or no-code application development platform.

Objectives

1) To develop an Application for property management services

2) Home-owners to raise jobs to admin via Application

3) Admin to provide the Homeowner with quotes and Homeowner to approve

4) Application to send notifications to Homeowner as soon as a job is raised and booked and a confirmation when a job is completed

5) To request payment from Homeowner and pay the contractor

Literature Review:

Importance of Property Management Applications:

As per [1] the use of property service applications is evolving and changing every day, and the demand for such applications is growing. It has become a new trend in the market and has become an online application for everyone. Many similar applications exist and because of the continuous demand, it is changing every day and getting updated every day. As per the author, the main purpose of this demand is that people are benefited differently from such applications as homeowners getting the best and high-quality customers for the property. It is common for people with huge properties to find it difficult to maintain and promote, and usually, the property owners take help for those applications. It is common for landlords to be unaware of the properties, leading to misuse of money and time. By using the applications, the homeowners get assurance from the developers and the property managers about the trustable services where they can invest without having any kind of concern. The applications usually connect the different levels of property managers and that helps the users to get the best experience and it can be considered one of the main reasons for the trust and demand for such applications.

The author also stated that the applications help in digging into facts rather than just proof which makes the services more secure and avoids rental scams and fraud. According to [2] the use of applications and professional property managers through the applications can also help in reducing the legal issue that can arise due to one single or bad tenant as they can cause legal and financial issues. With the applications, it becomes possible for the house owners to verify the legal documents and maintain the security of the services. [3] Agreed and stated that by using the property management applications, the house owners also get the high scalability of services p matter if the property is big or small. It can maintain all the different types of properties and provide same-level businesses. Not only scalability but it also ensures that security is maintained too for services as it is vital to secure all the information used for maintaining the privacy of the individuals. Promoting the property individually sometimes becomes time-consuming and it does not assure the results always. The author has stated that using property management applications mitigates risks and reduces time by dividing the tasks and automating the tasks by maintaining the duties, tasks and other processes for the tasks that were required to be done. Optimized accounting can also help in maintaining easy and fast invoice creation along with optimized account management. it ensures that the clients are getting the proper statements y the owners and that every activity is tracked. From sending notifications to creating and maintaining small documents, the applications simplify the processes and make them less time-consuming for the users. This helps in making the whole process efficient. Individuals can spend more time on the tasks that need human action stated by [4].

Many people don't realise that smart home technologies have been around for quite some time. At the very least, the idea of smarter, more convenient homes can be traced back to the 1890s and the beginning of the 1900s, when affluent people took advantage of the advent of electricity in order to create dwellings with higher levels of automation and greater degrees of luxury, relaxation, as well as indulgence [20]. As can be seen in Fig. 3, Thomas Edison had a patent for automated, coloured lighting for residences as early as 1910. This technology was later used to advertise New York Edison to the public. In the 1930s, the United States Rural Electrification Administration promoted a variety of "modern" electric appliances to coincide with its efforts to bring electricity to rural farms. In 1956, General Electric as well as Westinghouse launched the "Live Better Electrically" campaign, rewarding homeowners with a gold medallion if they switched to electric power for all of their appliances.

Since the 1990s and the 2000s, intelligent houses have emerged once again as pillars of making homes more efficient (as well as lower in terms of consumption of energy or carbon emissions) and more pleasurable as well as enjoyable. The eleven definitions of a "smart home" presented in Table 2 range from Lutolf's concept of shared communication and information systems to Marikyan et al.'s concept of cutting-edge technology that will provide personalised services to residents. In fact, Appendix I adds to this conversation by including 31 other definitions provided by our expert interviewees. In addition to these concrete descriptions, a plethora of nebulous phrases have emerged to talk about smart homes, such as "smart home services," "household internet of things," "intelligent electronic devices," "home and building automation," [24] and "private homes based on technology for communication and information (ICT)" [25]. Human-computer interaction [26] and even "non-stereotypical homes" [27].

It's true that there's a lot of confusion and shifting definitions in the literature. A lot of people don't agree on what constitutes a smart home or what constitutes a smart home technology," R2 said in one of our interviews. Different people focus more on smart energy or smart phones. As R5 pointed out, "it is a bit sort of grey area." However, there are at least three characteristics shared by current SHTs. Through the use of monitoring and sensor interfaces, they allow for a higher degree of control as well as functionality [35]. They are multi-layered and interconnected to improve service delivery and overall performance [31]. In other words, they combine non-digital and digital infrastructure as well as power systems, digital systems, computer networks, the Internet of Things, sharing of data, and many more [36]. Finally, they have the potential to give users a sense of agency, permitting them to alter their behaviour or attempt actions that were previously out of reach.

New definitions of "home" may emerge as a result of or be a reflection of the widespread adoption of smart home technologies. The concept of a home itself is called into question or its scope is broadened. For instance, Gram-Hanssen and Darby distinguish four distinct meanings of "home" and how these correspond to four distinct schools about conceptual, technical, prospective, as well as evaluative smart home research [20]: a controlled and secured space; a site of activity and practises; a place for relationships as well as continuity; an expression of identity and values. Different perspectives on what a smart home is and what it does can be found in the functional, instrumental, as well as socio-technical perspectives that Hargreaves, Wilson, and coworkers identify. Our advantages and disadvantages, as we shall see, are not limited to any one perspective or metric.

Best Features of Property Management Applications:

According to [5], some specific features are making the whole process of property management services easier to handle and more popular among the users. The use of applications ensures that people are having the easiest way for the property services. The author stated that different types of features are required to maintain the workflow like CRM functions, which are referred to as one of the most useful and common features. It is important to manage all customers equally and that is maintained by the CRM software only. The advanced level CRM software always manages better communication with the clients regarding everything. The author also stated that not only CRM software it is important for the property management applications to have the proper storage for securing all kinds of information. This feature confirms that the owners have the proper storage for saving all the contacts and information and maintaining the processes step by step manner. All information should be saved in the proper manner that will include the client's name, address and other contact details. But according to [6], automated follow-up is another feature every property manager requires to maintain the workflow. As per the author, it is important because it helps contact clients through an automated process. It sends the notification and email on a timely basis. The author has also mentioned another feature is a property management and matching, where the individual will be able to get the proper update and match for the property and it is helpful for the individual for both managers and clients as both get their desired results on time and every well-designed application should consider this as the main feature for the services. Other features are used for maintaining the workflow of the process like an integrated channel manager that works to manage the properties of every size. While shopping around for properties, it is impotent to use a good powerful manager that can show the variety of options. Using channels with a direct or two-way connection with different distribution channels is usually the most helpful for individuals. The author [7] agreed and added that direct booking could also help in maintaining the property management process. The online business distribution can also help in managing the properties. Making the direct booking system can improve the process as anybody will be able to book the property and services at any time. The author has also added that an advanced customer database is also another important feature of property management applications which ensures that all the customer information and data is stored securely and the privacy of those data is maintained properly, stated the author [8]. This will not help in securing data but also will help the owners to promote the property by email marketing. It helps businesses to keep track of customer information and stay in touch with the customers and help to promote business offers, deals and other important information.

The Working Structure of Property Management Systems:

According to [9] there are various reasons why a property manager is hiring or using the property management applications like lack of expertise or knowledge about the field or property types. Different owners have different perspectives and demands for the services and it is only possible with the help of supplication for property managers to get the desired outcome which they are looking for. Usually, the owners from this field always require expertise to understand how the properties should be managed and promoted. The author has stated different applications works differently as different application focuses on different features. For instance, various applications usually maintain ease of use and keep the procedure simple. The application provides the services like rental advertising where the individuals can maintain the advertising easier and faster and get the type of clients they are looking for. The applications provide the online application feature where owners can easily maintain the services and promote their properties easily. [10] Added that by using the different online it has become easier for the individuals to maintain and keep track of rental history, income and employment history and other documents that are required. Usually, this type of application uses specific transaction processes for payment. The applications are technically capable of storing more than 20 million records. Those stored records are later used for promoting the property without affecting anything or anyone. The author also said that these applications help collect the rent on time by notifying the clients. One of the common ways for securing the service and payment is that is taking the security deposit before providing the comprehensive services which are claimed as the security deposit. It ensures and reviews the payments that are cleared and not cleared and notify the users accordingly by the rent and payment feature. This feature also ensures that the tenants are shared and informed by the records and that the credit and debit card details are maintained. Usually, the application uses the autopay option for the tenants so that it does not create any complications as the tenants are provided with the option to pay via autopilot. All the records are stored and maintained by one single application which makes the whole process easier and less complicated for the property owners and tenants stated by [11]. It also uses rental and payment reports and the users are provided with free rental reports and renter insurance for the property. Everything is done and managed online. It does not create any confusion for anyone. The author has also stated that one of the main features of these applications is that they help the tenants to stand out from the competition. As everything is managed by one place or application, it maintains the expense tracking, document tracking, and maintenance of the whole process which is done simply and efficiently.

Market Diversity and a Range of Intelligence Levels

Based on the data we gathered from our expert interviews, store visits, and literature review, we were able to determine that there is an overwhelming variety of smart home technology currently on the market in the first months of 2019. As can be seen in Fig. 4, we identified 267 distinct technologies that can be purchased in the market today across thirteen different groups of home appliances, lighting, energy as well as utilities, entertainment, wellness and health, security and safety, baby and pet monitoring, clothing and accessories, vehicles as well as drones, home robots, vegetable gardening, integrated solutions, and "others." From ADT to Zipato, 113 companies contributed to this, and many Fortune 500 firms were also involved (among them Apple, Amazon, Microsoft, and Google, in addition to Nissan, Sony, Nike, Garmin, Samsung, Siemens, and Philips). Appendix II contains the complete list of 267 choices. The 313 home management of energy products that were found and analysed are a good comparison to this seemingly large number.

This abundance of possibilities was not a fluke. Twenty-three of the shops we checked out carried at least four types of smart home technology, while six carried ten types or more. Out of the 37 stores, 29 carried smart security and safety devices, 27 offered integrated solutions, 27 sold smart clothing and accessories, and 25 sold smart lighting. Five of the stores carried the two least common categories of smart home technology: baby and pet monitors, and gardening.

The intelligence of each of these various home-improvement technologies varies. Instead, our sources implied that intelligence could be scaled. For instance, the spectrum for smart home types identified by Marikyan et al. [19] ranges from "traditional home" to "fully smart one." A "dumb," "basic," or "analogue" home, as we propose in Fig. 5, lacks any and all smart home technologies. A level 1 home has some smart home devices like a TV or baby monitor as well as an on-site photovoltaic (PV) system, as well as some basic levels of the feedback, but the occupants nonetheless decide in the analogue manner how to engage, as well as the technologies do not communicate with one another and remain in separate silos.

Some of the services in a level 2 home are beginning to be provided by a combination of technologies, such as heating (via a smart metre with an in-home display in addition to heat pump as well as developed thermometer) as well as entertainment (via a smart TV paired with an internet the router, audio sound system, a computer and mobile device).

With the addition of more advanced automation features, such as the ability to turn on lights and appliances just before the homeowner returns home, a home can be said to have reached "level 3," or the third tier of home automation. Programming preferences throughout multiple devices, such as temperature, is also possible in a level 3 home.

In a level 4 home, systems start to learn on their own and adjust how they deliver services based on the environment, such as turning the lighting on ahead of an impending storm and off again when the daylight comes out. At this stage, sensors and monitors allow technology to learn about the home's conditions, and feedback loops allow it to learn and adapt based on the things it thinks you want.

At the fifth intelligence level, a house can practically take care of itself, responding to and even anticipating its residents' needs. At this pinnacle, the house itself can seamlessly offer services through monitoring, feedback, and learning across multiple connected systems (lighting, heating, gardening, mobility). If homes reached this level of sophistication, they could start communicating with their owners and, potentially, with one another. To put it another way, this house would be "artificially intelligent" or "fully smart." One John Lewis salesman we spoke with joked, "We will not do everything in the next couple of years, these home appliances will handle everything for us!" The intelligence of a level 5 smart home means it goes beyond simple automation or control. In fact, designers have been discussing the potential for smart homes to be integrated into VR, leading to a convergence of the virtual and the real worlds they call "substitutional reality [42]." This would combine the intelligence of smart homes with the power to build artificial realities from scratch.

Beyond the scope of an individual dwelling, some respondents speculated on a sixth level of "smart neighbourhoods, communities, and cities." Level 5 smart homes would form the basis of these, with their complex assemblages of smart home technologies. That's because, as R12 put it, "this level goes in addition to the residence or mere smart kit to a true smart grid as well as smart society." In the section on a possible future research agenda, we will get back to this point.

The Potential Advantages of Technologies for Smart Homes are Discussed in Context.

Our research led us to identify no less than thirteen distinct advantages that technology for smart homes can provide to individuals, organisations, and society as a whole. Table 4 provides a frequency evaluation of these 13 advantages across our interviews, with energy savings, convenience as well as controllability, and financial advantages topping the list. Admittedly, the following list of advantages combines long-term, hopeful benefits with more immediate, observable ones. However, this does add to the existing literature on advantages. Balta-Ozkan, for example, only classified seven benefits across the three categories of consumption of energy, safety, as well as way of life support [31]; the systematic literature review from Marikyan et al. identified just five classes of advantages (comfort, monitoring, health, as well as support, consulting company) [19]; Hargreaves et al. discovered four separate motivations to adopt smart homes: preserving energy, interest in cutting-edge technology, protecting the environment, as well as a desire for immediacy. [43]; Gram-Hanssen as well as Darby argue that "health care" and "energy consumption of management" are the two most interesting topics.

The ability of technologies for smart homes to improve management of energy services or decrease energy consumption was the most frequently cited advantage. The inefficiency of Europe's and the UK's building stock is a contributing factor. In England, for example, nearly all homes (98%) surveyed used gas boilers for central heating (as opposed to using heat pumps as well as district heating) and only had basic controls in place, like an on/off switch as well a timer [44]. It was also mentioned that heating the density plots reveal that most people just leave their heaters on all day long. Similarly damning government data suggests that out of the 95% of UK homes with a furnace, 800,000 have no heating controls at all, as well as nearly 8% million have had no space for thermostat [45]. Possibly this explains why home heating as well as hot water accounts for 75% of all energy used [45].

R2 stated, "the biggest as well as best potential over technology for smart homes relates to reducing demand for energy as well as better demand management." Smart heating controls, for instance, have shown in trials to reduce energy use by an estimated 5-7% per year [46]. R15 chimed in, "Controlling energy and becoming aware of how much vitality houses consume is an important advantage as it creates possibilities to save, decrease, or optimise when you use energy." According to R31's market research, "half of the people they spoke with who possessed a pet heated their residence all day, in order to keep pets warm," despite warnings from veterinary groups that this is unnecessary. This is an enormous energy waster that can be remedied by using smart devices.

Increased ease and mastery over one's home environment was another major perk. "Many technologies for smart homes aren't about preserving energy, they focus on convenience as well as controllability, hence the interest in commands such as Alexa," R2 said. "Such technologies render life easier, more enjoyable, and more interesting." According to R12, "the primary benefit for the majority of individuals is the comfort, convenience, and control which technology for smart homes can offer." Similarly, R13 stated, "Anything that makes you easier and more enjoyable to get the outcome that user desire without having a conscious thought about the steps needed to achieve that outcome"; R23 stated, "Anything that make consumers' lives simpler is a benefit, something that helps them reduce the mental load on tasks."

The third most important benefit is the potential for monetary savings. This includes, but is not limited to, improved household spending tracking and the ability to switch to more economically advantageous tariffs and service providers. For instance, R13 mentioned that "from an energy standpoint, in the most general terms, beneficial results can be becoming more intentionally connected as well as aware in ways that can save you money." Because of this, R11 proposed, "smart homes ought to boost the engagement of customers with various markets. Customers could save a tonne of money with that.

Among the top five advantages of SHTs, system benefits to feed grid operators ranked fourth most frequently mentioned by R15, which stated that "the industry advantages of smart home technology through better information and a decrease in needing to perform manual metre readings." According to R22, "This could also have benefits over , it could be distributors or the national system operators, which would have the benefit to balance demand and supply with greater control... this could allow them to develop and come up with entirely novel approaches to business and service offering" in terms of automation and effectiveness. Electricity grid benefits include "better demand management" and "better data which allows for better control of power stations," as stated in R28. R27 identified a specific way in which IoT could improve service delivery: "indeed, smart homes are growing more useful as the datasets become bigger, the mathematical models are getting better, and consequently, some companies have learned lots on behaviour. So that they can improve efficiency and service quality.

Better monitoring, improved systems for managing energy, and tighter control over domestic carbon emission sources all contributed to environmental benefits, such as reduced carbon, pollution, and waste. With real-time notifications and remote access to apps and displays, households are expected to reduce their energy consumption as a result. Urban planners, utility companies, and architects may all benefit from a deeper understanding of demand patterns thanks to data analytics. ICT avoided emissions are estimated to be 9.7 times the "emissions footprint" of the ICT sector, according to a report by Accenture commissioned by the global ICT industry association Global e-Sustainability Initiative (GeSI).

The aesthetic value of smart home technologies can be seen in the fact that many people find them to be attractive and well-designed. "People place importance more in the emotional as well as aspirational side of their home, instead of enjoying the benefits," R4 said. People want to possess these modern technologies in their residences because they look cool and can be used as a status symbol to say "hey, I'm futuristic" to their friends and neighbours. "Smart home technology are currently influenced by status — not environmental motivations," R12 said. People are driven more by technophilia than a fear of technology in their desire to own the latest and greatest gadgets. When asked to elaborate, R14 said, "To some people, the advantages of adoption relate the majority to aesthetics, with individuals just being established to aesthetically pleasing or new things, so they can demonstrate that they're ahead of the curve."

The ability to notify loved ones or healthcare providers of an emergency, improve the accuracy of medical diagnoses, and facilitate health analytics at the population level are all positive outcomes for the health sector [48]. Particularly noticeable health benefits may accrue to the elderly and the vulnerable, as well as those with ongoing medical conditions [19]. A systematic review for smart residences and older adults alongside chronic illnesses confirmed these advantages [49]. Smart homes improved older adults' physical functioning and mood. Assisted living, as stated by R14, is "very interesting," as it allows people to remain in their own homes for longer or improves their health overall. For example, "automatically monitoring, reordering, and delivering NHS prescription medicines"; "charging an eclectic wheelchair;" or "figuring out treatment regimens to feed extreme medical conditions." When asked about the connection between smart homes as well as mental health, R11 said, "Some of the hallmarks of people who have dementia is that that they forget to drink water, which leads to them becoming dehydrated." To monitor whether their customers are actually consuming water, some businesses are considering installing controls in homes that count the number of times the pot of water is boiled and the toilet is flushed. Lastly, R23 pointed out that energy providers are increasingly deploying smart health technologies: 'I know British Gas is increasingly looking at health stuff, similar to how they can determine if grandmother has put the kettle on in the morning, which means you are presently able to keep tabs on the vulnerable ones'.

Benefits to adopters' social lives, such as a shared sense of community and the opportunities to expand their personal and professional networks. This relates to the idea that depression and isolation can be overcome through the use of smart home technology. R6 argued that "SHTs can become a way for individuals to feel positively connected to others." Some "other benefits" might include "connecting you with people who you love," as postulated by R14. R23 mentioned that the main advantage of technology for smart homes would be accessibility: "I think the primary advantage is helping individuals navigate through an increasingly confusing world."

The educational benefits of smart home technologies relate to the increased learning opportunities they provide, in all their forms (new forms of knowledge, digital training, new ways to acquire information, and new ways of developing skills). An Apple Store employee told us, "Some of the machines we have right here are additionally suitable for children," during the course of our store tours. User may employ them to learn the basics of code even if you're an adult. I like that there is a new way to acquire knowledge being promoted by all this new technology, which is interactive. "a platform filled with knowledge in which that you can coach to deliver enhanced amenities to the population" is how R28 sees smart homes. Furthermore, R27 suggested that "smart homes could be a way of discovering more about the energy efficiency inside your home and then, optimise user own heating and cooling cycle according to what do you know." You can give up power, or you can reclaim it.

Entertainment advantages mainly concerned making it simpler or more convenient to listen to music, watch films, or stream content online. People are interested in watching Netflix, so they require an internet-enabled TV, because no TV producer is going to attempt to produce one that isn't," says R25, highlighting amusement as an important advantage because people demand it. In this case, advanced technology is merely providing what buyers need. And yes, it's a self-reinforcing circle in the knowledge that someone might not have known they wanted Netflix until they bought the TV and were presented with the option to sign up for the service. "You want to be educated because you want to be taught, but it must be enjoyable and enjoyable otherwise user are unlikely to sign-up for those programmes," R28 said, identifying entertainments as an effective hook to educate. The first step in creating a successful hook is to ensure that your audience has a good time.

Protection from harm, including fire and accident prevention and police alert systems. R6 elaborated, "Smart technology may avoid serious things from happening, such as detectors for carbon monoxide, detectors for smoke, and a way to turn off the furnace if no one is in the house." Leak detection, whether for water or gas, is an essential backup feature.

The hope is that additional apps built surrounding smart home technologies will create an intelligent ecosystem where novel methods of shopping arise, as explained by R15, which ranked second-to-last among the aforementioned enhanced experiences. While R5 associated improved experiences with ease, he said, "That is probably the reason Alexa succeeds because it is very cheap as well as cannot perform anything you were previously unable to do." You used to have to open your laptop to shop on Amazon; now you just have to ask.

From "free coffee" at R16 to "a free iPhone upgrade once every two years" at R30, there is a wide range of perks associated with investing in smart home technology for your own home. "Another way could be providing appliances away for free, however then taking a percentage of the profits as a company," R18 suggested. If a company is confident that its money-saving or income-generating appliance will change people's lives for the better, it can use a business model in which it, rather than the consumer, assumes the financial risk in order to generate a positive return on investment. Furthermore, R28 stated, "I think most of these innovations are offering an amortisation period, so if you devote certain amount of funds buying an item, after a while of using it, user will have saved enough to make up the cost." So, if you're a business, you can give away these technologies. In fact, the authors report seeing numerous advertisements for "smart data services" in London in 2019. These services promise to return lost data or turn it into cash that can be used to fund personal passion projects or repair the "church roof."

Determining Threats and Challenges to Smart Homes

However, these advantages are not without drawbacks, and through our research, we have identified the seventeen items in Table 5. When we said "risks," we meant possible drawbacks of adoption, and when we said "barriers," we meant things that could prevent adoption. We have combined risks and barriers for analysis because of their interconnected nature and because they were frequently brought up together in the interviews. These transcend the more commonly discussed axes, such as Hargraves as well as Wilson's categorization of difficulties across software and hardware, acceptability as well as usability, as well as domesticating methods through lifestyles [34], or the power source Osservatori of Digital Innovation del Politecnico di Milano's claim that the three main obstacles to the intelligent home technology market include the installation of merchandise, the integration of what is on offer with valuable services, and the cost of entry.

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